Настраиваю встроенный автоответчик, выявилось 2 проблемы. Во-первых, в Extensions почему-то не изменяется Station. По трассе вижу, что работает On Premise. А стоит собственноручно созданный "No answer." Для Dial блок этот пункт изменяется.
Во-вторых, что является реально проблемой, при выставлении Supervision Level - Full для корректного отображения статистики непринятых вызовов в Activity, у звонящего на номер после неответа заканчивается музыка (MOH) и тишина в трубке. При этом в трассе видно, что блок BYE отрабатывается. В Call Director стоит BYE при любом сценарии. Если же выставить Supervision Level - None, то сбрасывается звонок корректно, в трубке говорится "Спасибо за звонок, до свидания".
#420
Трасса Full:
[ch=13] [] New call - Wed Jun 16 11:25:15 2021
CP 11:25.15.29 [ch=13] Collecting out of band data
[ch=13] [] CODE = <DT> CID = <81245853**> FID = <44134**> TRUNK = <880880>
[ch=13] [MOD 01 Day] Salutation
[ch=13] [MOD 01 Day] Searching on Call Code - DT
[ch=13] [MNU FWDID Trans] Searching on Forwarding party ID – 44134**
CP 11:25.15.54 [ch=13] Key set to <44134**>
[ch=13] [MNU 6120535] Searching on Caller entry - 8
CP 11:25.29.74 [ch=13] Key set to <8>
[ch=13] [EXT 01 Test] Transfer to [EXT 01 Test] - <5100>
CP 11:25.31.83 [ch=13] Using [STN On Premise] station block
CP 11:25.31.83 [ch=13] Transfer consultation hold
CP 11:25.31.83 [ch=13] Flash hook
CP 11:25.32.84 [ch=13] DCS Dial: 5100
CP 11:25.32.84 [ch=13] Monitoring call progress
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] VoxCallProgI LimitTimer TimerExpired Timer:e040aa38
CP 11:25.48.92 [ch=13] State: 1 - Voice board function timed out
CP 11:25.48.92 [ch=13] Flash hook
[ch=13] [EXT 01 Test] No answer
[ch=13] [BYE GoodBye] Saying goodbye
CP 11:25.55.49 [ch=13] First party disconnect detected
[ch=13] IPUMS-128 hanging up
CP 11:25.15.29 [ch=13] Collecting out of band data
[ch=13] [] CODE = <DT> CID = <81245853**> FID = <44134**> TRUNK = <880880>
[ch=13] [MOD 01 Day] Salutation
[ch=13] [MOD 01 Day] Searching on Call Code - DT
[ch=13] [MNU FWDID Trans] Searching on Forwarding party ID – 44134**
CP 11:25.15.54 [ch=13] Key set to <44134**>
[ch=13] [MNU 6120535] Searching on Caller entry - 8
CP 11:25.29.74 [ch=13] Key set to <8>
[ch=13] [EXT 01 Test] Transfer to [EXT 01 Test] - <5100>
CP 11:25.31.83 [ch=13] Using [STN On Premise] station block
CP 11:25.31.83 [ch=13] Transfer consultation hold
CP 11:25.31.83 [ch=13] Flash hook
CP 11:25.32.84 [ch=13] DCS Dial: 5100
CP 11:25.32.84 [ch=13] Monitoring call progress
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] [ch=13] glb[Port]->out_call = 1
[ch=13] VoxCallProgI LimitTimer TimerExpired Timer:e040aa38
CP 11:25.48.92 [ch=13] State: 1 - Voice board function timed out
CP 11:25.48.92 [ch=13] Flash hook
[ch=13] [EXT 01 Test] No answer
[ch=13] [BYE GoodBye] Saying goodbye
CP 11:25.55.49 [ch=13] First party disconnect detected
[ch=13] IPUMS-128 hanging up
Трасса None:
[ch=14] [] New call - Wed Jun 16 11:28:18 2021
CP 11:28.18.97 [ch=14] Collecting out of band data
[ch=14] [] CODE = <DT> CID = <81245853**> FID = <44134**> TRUNK = <880880>
[ch=14] [MOD 01 Day] Salutation
[ch=14] [MOD 01 Day] Searching on Call Code - DT
[ch=14] [MNU FWDID Trans] Searching on Forwarding party ID – 44134**
CP 11:28.19.22 [ch=14] Key set to <44134**>
[ch=14] [MNU 61205**] Searching on Caller entry - 8
CP 11:28.34.92 [ch=14] Key set to <8>
[ch=14] [EXT 01 Test] Transfer to [EXT 01 Test] - <5100>
CP 11:28.34.97 [ch=14] Using [STN On Premise] station block
CP 11:28.34.97 [ch=14] Transfer consultation hold
CP 11:28.34.98 [ch=14] Flash hook
CP 11:28.35.98 [ch=14] DCS Dial: 5100
[ch=14] [EXT 01 Test] Immediate release
[ch=14] [EXT 01 Test] Answered
[ch=14] IPUMS-128 hanging up
[ch=15] [] New call - Wed Jun 16 11:28:52 2021
CP 11:28.52.52 [ch=15] Collecting out of band data
[ch=15] [] CODE = <DT> CID = <81245853**> FID = <> TRUNK = <>
[ch=15] [MOD 01 Day] Salutation
[ch=15] [MOD 01 Day] Searching on Call Code - DT
[ch=15] [MNU FWDID Trans] Searching on Forwarding party ID - NO-ENTRY
CP 11:28.53.78 [ch=15] Key set to <>
[ch=15] [BYE GoodBye] Saying goodbye
[ch=15] IPUMS-128 hanging up
CP 11:28.18.97 [ch=14] Collecting out of band data
[ch=14] [] CODE = <DT> CID = <81245853**> FID = <44134**> TRUNK = <880880>
[ch=14] [MOD 01 Day] Salutation
[ch=14] [MOD 01 Day] Searching on Call Code - DT
[ch=14] [MNU FWDID Trans] Searching on Forwarding party ID – 44134**
CP 11:28.19.22 [ch=14] Key set to <44134**>
[ch=14] [MNU 61205**] Searching on Caller entry - 8
CP 11:28.34.92 [ch=14] Key set to <8>
[ch=14] [EXT 01 Test] Transfer to [EXT 01 Test] - <5100>
CP 11:28.34.97 [ch=14] Using [STN On Premise] station block
CP 11:28.34.97 [ch=14] Transfer consultation hold
CP 11:28.34.98 [ch=14] Flash hook
CP 11:28.35.98 [ch=14] DCS Dial: 5100
[ch=14] [EXT 01 Test] Immediate release
[ch=14] [EXT 01 Test] Answered
[ch=14] IPUMS-128 hanging up
[ch=15] [] New call - Wed Jun 16 11:28:52 2021
CP 11:28.52.52 [ch=15] Collecting out of band data
[ch=15] [] CODE = <DT> CID = <81245853**> FID = <> TRUNK = <>
[ch=15] [MOD 01 Day] Salutation
[ch=15] [MOD 01 Day] Searching on Call Code - DT
[ch=15] [MNU FWDID Trans] Searching on Forwarding party ID - NO-ENTRY
CP 11:28.53.78 [ch=15] Key set to <>
[ch=15] [BYE GoodBye] Saying goodbye
[ch=15] IPUMS-128 hanging up
Это баг или как настроить нормальное сопровождение вызова через FULL?
На OS7200 с SVMi всё работает корректно.